Well, it finally happened.
I've been selling on eBay for years, and never had any major issues.
But then I sold this swimsuit:
And about a week after I shipped the swimsuit and cap, I got an e-mail from the buyer claiming there were stains and a hole in the butt. I knew there was not, because Natalie had only worn the swimsuit a few times, and I had checked the swimsuit inch by inch because I know Janie and Jack items usually get a fair amount of money.
Still, I asked for photos as proof. I sent her the photos I had of the swimsuit proving there weren't any stains when it left my home.
She did not send proof. She simply kept saying the swimsuit was stained. Then she asked if she could keep the swim cap and send the swimsuit back.
This gave me a bad feeling. Why? Well, it seemed the woman only wanted the swim cap. She expected to get the swim cap for about $5 too and wanted a refund on the rest. (It went for $38.) I refused. I said she could mail EVERYTHING back for a full refund. I also offered to give her the cost of shipping it back to me.
She argued. Said she'd take the swim cap. She STILL sent no proof of staining. You'd think if you were so upset, that proof would be sent. I get mistakes happen. I've purchased a few items on eBay that have arrived stained. When I contacted the seller, I ALWAYS included photos.
Then she asked for a partial refund. I said no, I'd only do a full refund as soon as she sent the swim suit and cap back. She said no.
It was back and forth, back and forth. Finally I told her to contact eBay.
A week went by and nothing.
I thought maybe she finally understood that she could not scam me.
But then she filed with eBay for a partial refund. EVEN AFTER I TOLD HER NO PARTIALS.
I was livid.
So I called eBay and told them what was happening. I told them I was worried she'd stain the swim suit herself and claim it arrived that way. I told them I was worried she just wanted the swim cap all along and was trying to get out of paying for the rest. eBay was awesome. The woman told me she'd check our messages and let me know what their decision would be. I was put on hold for about five minutes, and then she came back on the line and said eBay was ruling in my favor. I did not have to pay the scammer anything.
eBay immediately blocked her from being able to leave a negative on my feedback and closed the case.
No, I did not hear from the scammer after that. I think she realized I was not someone to be messed with. Unfortunately, there are a lot of scammers on eBay who will lie and claim there are stains, when there are not. I know in the future to list the swim suit and cap in separate auctions to avoid this nonsense. I always just assume that people are honest and it's simply not the case these days. People want everything for nothing.
So that was my eBay story. I highly recommend selling on eBay, because they will help you out if you're clearly telling the truth.
Have any of you experienced annoying eBay customers?