Sunday, November 13, 2016

Tips To Get People To Buy From Your Direct Sales Business

Many people have a direct sales business these days and I think it's great. It's something that folks really enjoy and the products are generally pretty fabulous. I personally have many Scentsy items, Lularoe leggings, Pampered Chef products, and books.

But sometimes sellers can do things that rub the buyers the wrong way. Here are some tips that sellers can do to help get a buyer to purchase some items.







1. Don't automatically add people to Facebook sales parties. Ask first. I have several people on my friends list who will inquire if it's okay if they add me to their parties and guess what? I always say yes.


2. Don't be overly aggressive. No means no. I understand you need to sell stuff and I respect it--I do--but don't get annoying. For example, there are these press on nails things, and I don't like anything on my nails. It's distracting. This lady kept trying to get me to go to one of her parties and I kept declining. She insisted I'd "love the nail products!" and I kept explaining that I would not.


3. Understand that some people are loyal customers to someone else. If I do like a product, I generally purchase from one or two people. I feel guilty buying from someone else. So respect it if someone already explains that they already buy from a consultant.


4. Make sure you actually know the person before asking if they want to host a party or join your team. I once went to a kid birthday party and this woman was all, "Hi, do you want to host a Scentsy party? You get free products." I was flabbergasted. I didn't even know her name yet!


5. Do NOT send multiple messages online asking if people want to join your "clean eating group" and learn how to lose a few pounds. Do not send messages asking if someone wants to "wrap themselves." I cannot tell you how many messages I get on Instagram from strangers wanting me to buy their stuff. It comes across as rude.


6. Don't up the cost. On Facebook I'm seeing a lot of people complaining that some (not all, I repeat, NOT ALL) Lularoe consultants are pairing the Christmas leggings with other items so a person has to spend $100 if they want the leggings. Allow your buyers to buy what they want. Don't lump things together just so you can get rid of product or receive more money. It's tacky.


7. Please don't message people on Facebook making it seem like you're doing them a favor. "I see it's your birthday! Can we chat for 10 minutes and discuss your skin care routine?" A kinder way is to offer to send a product, no strings attached.



So there you have it! I hope this helps. I imagine these sort of things are discussed at conventions and other get-togethers for direct sales businesses, but it seems some consultants forget. Understand that the main goal isn't just to sell and get money. Really get to know your customer. If you do this, they'll most likely come back.




Happy selling!






95 comments:

  1. So true!! I love scentsy but I haven't purchased anything from them in years. I just use leftover candle wax in my warmers.
    Those jamberry nail stickers suck.

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  2. Great tips!! I sell Beautycounter, and when I signed up, I had to really think how I wanted to approach it, because like you, I buy plenty of direct sales stuff, but hate it when people are pushy. So I mention it here or there, I created a Facebook group for people to join if they want info, and so on. I've enjoyed it so far.

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  3. Great tips - I haven't got the sellers gene in me

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  4. Totally agree! And these are reasons I cannot sell anything!

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  5. Great tips! As a consumer I don't like to be harassed by overly aggressive sellers. If you have a product I'm interested in I'll come to you or just ask me once.

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  6. Great tips! Definitely some of the reasons that I refuse to sell direct!

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  7. #1 is my biggest pet peeve!! If you ask me first I am more likely to participate.

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  8. I really appreciated the #2 Don't be overly aggressive point. I feel more Direct Sales consultants need to remember this. Overall, this list can work for any business as well.

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  9. Great tips. I like seeing pictures the best to persuade me to buy.

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  10. These are very helpful tips. With online business becoming very rampant nowadays, good online business etiquette sure comes in handy. Thanks for sharing!

    KatrinaJeanCarter.wordpress.com

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  11. This is a great list! I think #3 is a great one, and sometimes hard to remember.

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  12. Yes! It was so invasive getting DM'd for a wrap after posting a picture of my newborn. Hello?!

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  13. Wonderful tips! I agree with all. Being insist to sell products is very annoying.

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  14. Yes! I honestly don't mind purchasing things on occasion, but don't hassle me constantly about it!

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  15. Great tips! I think ASKING before you add someone to a facebook group is very important. I have been added to a lot here recently and it drives me nuts...but if they ask I always say yes and stay in the group!

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  16. These are some great tips!! I hate when people automatically add me to things, it drives me nuts!

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  17. Thank you for these great tips! I think everyone I know should read this.

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  18. Oh my gosh yes my friend and I were talking about this the other day. Especially number three.When I find out someone is buying the same thing from someone else I dont ask them to buy from me.

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  19. These are great tips! I just started selling LLR and will definitely be keeping these in mind as to how I run my business.

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  20. Loads of great tips there, am sure they will assist someone.

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  21. Agree! You must ask them first before you adding them on your friend list. This is a great tips for everyone who's has business.

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  22. Yes I hate getting messages from people, especially strangers, about direct sales. My sister is trying to get into this and I think it is so tricky because everyone is so aggressive.

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  23. This is absolutely an awesome tips, I'm sure my sister should know about this

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  24. I have been in business and medical sales for years and these are bang on tips ans so true! Treat your customers how you want to be treated, earning trust of a customer brings loyalty,

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  25. these are simply helpful and very informative tips...I hate when businesses don't follow these ethics. Thanks for sharing!
    www.gregdemcydias.com

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  26. These are such great tips. I do not sell anything directly but have friends that do.

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  27. Great tips. I don't sell on my blog but I have a few friends who do. One who sells scentsy actually.

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  28. Interesting advice. Thanks for sharing.

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  29. These are such great tips! I wish all DS people would read this. Simple etiquette goes a long way.

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  30. Great tips! I'm so annoyed by being constantly added to groups/parties! -Erin at www.stayathomeyogi.com

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  31. Amen. I do try and buy things from friends but it can get annoying.

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  32. This is such a great tips! I've seen the scentsy bar before but haven't tried it yet. Now I'm curious!

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  33. Thank you for sharing these great tips! Everyone should them

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  34. These are some great times! There are a lot of people I know that should read this post because they are so pushy lol.

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  35. These are some great times! There are a lot of people I know that should read this post because they are so pushy lol. (Sorry for the double post. The first one does not show my name).

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  36. EPIC post! very helpful! Point 5 is the most important. I get sooooo many auto mated messages. it's really annoying & i can't imagine people get sales or any interaction through that but some even say it helps. I don't know I like personal touch. getting to know my client even if they reach out to me first, always take a minute to scope them out and comment on their content.

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  37. I can't stand when people add you to groups or parties without permission. It totally ticks me off!

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  38. I don't currently sell products but as I begin to take my blog full time and need a supplementary income these tips will come in handy!

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  39. These are some great tips!!! I hate it when people send me nonstop messages!!! Gets so annoying and will lose you business in the long run

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  40. So much real talk here -- I can't stand being spammed on my blog already, now I get it on my Instagram and Facebook.
    Very annoying.

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  41. This is an awesome list of tips that you've put together. A lot of people can learn from it especially those who want to venture into sales. I can't stress enough on how important it is to not be overly aggressive - this is truly one of my pet peeves. While sellers may see it as being pro-active, in puts prospects off ... very annoying!

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  42. These are great tips! I get turned on by so many of these things! Especially the random messages!

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    Replies
    1. **TURNED OFF! Oh my god, apparently I should not be typing while this tired!

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  43. I got good tips reading this blog post. It will definitely come in hand.

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  44. These are all great tips! As someone on the receiving end of these annoying approaches, I am grateful that you put them out there.

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  45. Awesome. I'm not at all in direct sales so I do value the friends in my life who do it with grace. #5 makes me shake my head. I had a friend ask me if I wanted to lose weight. I wrote back that I'm 110 pounds and does she think that's too much???

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  46. These are very good tips for business owners.
    Thank you for sharing.

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  47. That's really great tips! I've never tried selling anything so I have no experience with this kind of business. But you're right with everything you said.

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  48. I was never a good saleswoman, I don't like the idea of asking people to buy my products. These are great tips and they're not going to make people feel like you're invading their privacy.

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  49. I have been asked by several friends to help grow their direct sales business and I wasn't really sure what the best approach was to get the word out without being too pushy. I will be using these tips moving forward. Thank you for sharing!

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  50. Totally agree with your points. I am not a big fan of aggressive sales people.

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  51. So true! I am so tired of people adding me to parties without my consent. I did sells before with a different company and ultimately it always come down to your approach. Approach people like you want to be approached.

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  52. I used to sell items a few years ago. That first year was easy, the second year was a struggle and by year three I was on the edge. It is not for me but, I'll support once and awhile.

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  53. These are all great tips and will share with my friends who do direct sales. I am a travel blogger

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  54. Great tips!!
    For some reason Instagram has become the place to message people, "Hey girl, I think you're going to love this______." Ummm... no. And my name is certainly not GIRL. We don't even know each other!
    XO
    www.mrsaokaworkinprogress.com

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  55. Excellent tips! I've been approached wrongly way to many times. The most effective way I've seen is a friend sent me Perfectly Posh samples to try out before ordering. After trying all the samples I became a fan and I frequently order from her.

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  56. Very good advice. The part about not automatically adding is really great. I have one that I blocked and somehow she is at me again. Grrrr. THanks for being so respectful to your potential clients.

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  57. Great tips! I especially appreciate the tip about "No means no" as pushiness if a major turn off from a sale.

    Sondra Barker
    Pretty Fit Foodie
    prettyfitfoodie.com

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  58. I CAN NOT stress number 2 enough to my friends who are involved in these types of businesses. It can become annoying and then when they take it personal when you decline makes things even worse. Some of my friends support my small business but then expect me to purchase from the little things they are apart of. I usually have no use for the services or the products, however I do share their information with others. - Breyona Sharpnack

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  59. I do agree with this! I have friends who have sold these products and others and they don't bother me. They just give me the latest catalogue and to let them know if I'm interested. That's the way to go!

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  60. Great tips, Amber! I agree with you about not messaging people on Facebook in order to make a sale. I think, if anything, it will only annoy someone.

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  61. Interesting post. I never get any of those requests, but I guess it's because I'm not in that industry. I don't even know what a FB sales group is! That must really be annoying to always get those messages.

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  62. I just loved this! I totally admire people who are running their own little empires but sometimes they can just go overboard.

    La Belle Sirene 

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  63. YES TO ALL OF THIS!! I'm all for direct sales consultants doing their thing, but they HAVE to do it right. I swear a good 80% of the ones I've experienced have had zero etiquette. They just seem rude and pushy. I understand they want (and often NEED) sales, but dang.

    Christie's Take on Life. xx

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  64. So apt.. actually people tend to turn over aggressive of their deals instead of knowing the actual consumer behaviour. This is why I usually refrain from all of this!

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  65. Great tips. Perhaps if I saw this put earlier I wouldn't have signed out of the many direct sales businesses I got myself into.it was so difficult to get people to purchase. Thanks for sharing

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  66. Great article! With direct sales taking off these days, I get a ton of messages offering miracle products. Sometimes it's something I've been looking into already and the aggressive sales tactic is a huge turn off!

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  67. These are great tips. I don't know much about direct sales so it's good to learn a bit more! xx corinne

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  68. This is great advice. I always want to support my friends and their business ventures as much as I can, but I do really appreciate it when they ask before adding me to Facebook parties and such.

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  69. Wow, this is such great advice, it is so important to support your friends. These are cool sales tips. Sometimes it is difficult to get people to purchase.

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  70. YES! don't send multiple messages asking to buy or join! I get so many on Instagram as well. Each of your tips feel like they have come out of my mind before, I am so glad someone said what I think often! Thanks for sharing

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  71. Definitely do not automatically add people to Facebook sales parties. I hate hate HATE when I am added to parties and groups without my permission.

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  72. These tips are really helpful for anyone into sales.I really dont like when people are so pushy.Once a lady added me to their whatsapp sales group without my permission and started sending so many product photos per day.Although I was planning to buy some stuff from her,this whatsapp group changed my decision.Instead I left the group! :) :)

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  73. Very helpful tips. The thing is, if you believe your product is truly good, you dont need to overly push it to the market. Too much marketing makes it look dodgy.

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  74. These are some great tips and I love how you've tried to understand a customer's perspective, too. :)

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  75. I like how you touched on people needing to understand what it means when someone says no. Thats really important because sometimes people try to change others minds. Also I like how you addressed that sometimes people are loyal else where but if they want a product they will get it.

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  76. Yeah, lumping things together to make the sale is dirty pool. I see that with subscription boxes too. I don't like it. Thanks for the tips.

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  77. Great article! Yes I agree that some people are loyal customers to some else..Thanks for guiding..

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  78. True ..Have to keep balance between selling good and maintaining relationship ..

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  79. I don't mind direct sales businesses, but I wish people would ask me before sending me 354354768 party invitations!

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  80. You're so right. Today we get flooded with unsolicited invitations to random "parties". People are getting tired of being advertised to and it's hard to sell things directly. I am a blogger and I find the best way to do it is to blend a certain product seamlessly into your blog. If it appears like a product that you just happen to use and love, then people are more likely to trust it. There is a big difference between offering something and pushing a product.

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  81. I absolutely agree with all your suggestions! Particularly with "don't be aggressive": people want to be free to buy or not, forcing them won't help for sure!

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  82. I don't do direct sales, but I do own my own business and these tips are very useful. I practice something similar with my own business!

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  83. These are some great tips!!! I don't really do any sales of any type. But it does drive me insane when people add me to groups. Especially if it's for a product I would never ever use lol

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  84. Great tips! Thanks for sharing with us so that we can use them! I find these tips very useful! I think a good relationship is important when selling.

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  85. Amazing !!! Thanks for sharing. Your tips remind us the politeness ad profession in business. Those standards would build good first impressive to the customers.

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  86. Great tips. No one like pushy sales people.

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  87. Great tips! Agree with all. I'm going to check on the scentsy.

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  88. I really do hate being added to parties and groups without being asked first. I know several people who do that.

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  89. I've been added to different groups and have removed myself. Oh, and the whole "birthday" messages are quite annoying.

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